Privacy Policy
Effective Date: May 1, 2017
Last Updated: January 10, 2026
Kagen Concierge (“we,” “our,” or “the Practice”) is committed to protecting the privacy of individuals who visit our website. This Website Privacy Policy describes how we collect, use, and protect information obtained through our website. This policy applies only to information collected through this website and does not replace or supersede our Notice of Privacy Practices, which governs how medical and personal health information is handled in the context of clinical care. This Website Privacy Policy does not govern information collected in the course of providing medical care.
Information We Collect
We may collect limited personal information that you voluntarily provide through the website, such as:
- Name
- Email address
- Phone number
- General inquiries or messages submitted through contact forms
We may also collect basic technical information automatically, such as:
- IP address
- Browser type
- Device information
- Pages visited and time spent on the site
This information is used solely to operate and improve the website and to respond to inquiries.
How We Use Website Information
Information collected through the website may be used to:
- Respond to inquiries or requests
- Communicate with you at your request
- Improve website functionality and content
- Maintain website security and performance
We do not use website data for advertising, behavioral tracking, or marketing unrelated to the operation of the practice.
Medical Information and Secure Communications
This website is not intended for the transmission of sensitive medical or personal health information.
Clinical communications, medical records, and protected health information are exchanged through secure systems or portals when available, rather than through public website forms or standard email.
Fax transmission of medical information is generally not used due to security risks. This Website Privacy Policy addresses general website usage only and does not itself create obligations under HIPAA.
Cookies and Analytics
We may use basic cookies or analytics tools to understand how visitors use our website. These tools collect aggregated, non-identifying information and are not used to profile individual visitors or collect personal health information. You may disable cookies through your browser settings if you prefer.
Sharing of Information
We do not sell, rent, or trade personal information collected through this website. Information may be shared with trusted service providers (such as website hosting or IT support) only as necessary to operate the website and subject to appropriate confidentiality obligations.
Data Security
We take reasonable administrative and technical measures to safeguard website information from unauthorized access, disclosure, or misuse. However, no website or internet transmission can be guaranteed to be 100% secure.
Your Choices
You may choose not to submit personal information through the website. You may also contact us to request correction or deletion of information submitted through website forms, subject to legal and operational requirements.
External Links
This website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Changes to This Policy
We may update this Website Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Website Privacy Policy, please contact:
Kagen Concierge
4580 Silver Spring Drive, Suite 100
Park City, UT 84098
Phone: (435) 633-6263
